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Is
LearnDevNow training
guaranteed?
Our training has a 100% money-back guarantee. We are so confident in our
learning library that if you are not satisfied for any reason,
contact us within 10 calendar days of your subscription start date and we will refund your money in full.
What is included with a Complete Microsoft Developer Library subscription?
You will receive all
training videos currently available PLUS you
will get access to hundreds of new videos for SharePoint, Visual Studio
and SQL Server technologies
released within your subscription
period for free. For instance, as we continue to release more videos for Visual Studio
2010 and SharePoint 2010, we will automatically add those new videos to your
library for the remainder of your access period.
How can the price be so low?
Today
many developers are working with little or no budget...or not working at
all. Now more than ever, training is critical. In response, the
LearnDevNow Library was created so that all developers can afford the
top-notch training they need.
Can I add other technology libraries to my
subscription?
Simply purchase
the LearnDevNow library
and choose the the additional libraries you would like to add to your
subscription during checkout. To add an additional library to your
LearnDevNow subscription after purchase,
click here.
The additional library subscription(s) will automatically renew annually
from the date of purchase. When you add another
library, you lock in your renewal
rate -- so even if the price increases during your access period, you
are guaranteed to never pay more than your original subscription fee for
renewal as long as you keep your account active.
Can
I get sample code, online courseware or hands-on labs for my library?
Yes, all of these resources are optional add-ons for your learning library.
Sample code is a valuable resource that allows you to try for
yourself the examples and demonstrations presented by our instructors
within the training videos. You may add sample code to your library for an additional $29.99 per year.
Online courseware gives you access to our comprehensive collection of corresponding non-printable eBooks perfect for supplemental learning and reference material. You may add online courseware to your library for an additional $49.99 per year.
Reinforce key concepts and practice your new skills with our hands-on lab exercises. You may add these non-printable lab eBooks to your library for an additional $49.99 per year.
BEST VALUE: Add both online courseware and
hands-on lab exercises to your library for just $69.98 -- that's a
savings of $30.00.
If you would like to add sample code, online courseware or hands-on lab
exercises to your library at the time of purchase, simply choose these
options during checkout. If you would like to add one or more of these
resources to your library after purchase,
click here.
(When you purchase the online courseware
and/or hands-on lab exercises, you will receive these resources for most
courses in the LearnDevNow library.
Click
here to view a list of courses including these resources.)
Access to your extra resources begins after
purchase and continues through the remainder of your LearnDevNow library
subscription period. Your subscription to these resources will automatically
renew annually on the same schedule as your LearnDevNow subscription.
Are
the training videos downloadable?
No, the videos
are streamed in real time via the Internet.
When
does my subscription begin and end?
Access to your library begins on your
library order date, lasts for the next 12 calendar months, and then
automatically renews. If you add sample code, online courseware, hands-on lab exercises
to your
subscription at a later
date, your subscription to these items will be concurrent with your
LearnDevNow video library
subscription regardless of the purchase date of the resources. If you
purchase multiple user licenses, all licenses begin and end at the same
time.
Additional technology library purchases like LearnCloudNow, access
begins on the purchase date of that specific library and lasts for the
next 12 calendar months and than automatically renews.
How do I access
my LearnDevNow Library?
After placing your order, you will receive an email with
all of your login information and instructions for accessing your
learning. To ensure you receive this email, please add learnnowllc.com to
your white list or approved senders list. If you do not receive an email, please contact us at info@learnnowllc.com.
Can
I access the courses from multiple computers?
Each subscription grants you a single-user license for the course
library. Each license includes two "unlocks" which will allow you to
view the training from two different computers.
Can
I order one
LearnDevNow Library with access for multiple users?
Yes, you can order our complete library for multiple users. When ordering, simply adjust
the number of users during checkout. If you choose sample code, online
courseware, hands-on lab exercises or additional technology libraries at checkout, all users will receive these resources.
Is there a discount for multiple users?
Yes, there is
discounting for multiple users. See chart below for discount
information.
| Users |
% Discount |
| 6-10 |
10% |
| 11-20 |
15% |
| 21+ |
20% |
|
|
| *multiple user discounts
are not
valid with other offers. |
Can I access the courses from my mobile device?
Yes, you can access most of the courses on an
iPhone, iPad, Android Phone, and Android Tablet. Each user
license allows the licensed user to view their courses on one personal
mobile device./font>
Where do I go for Technical Support?
Visit the LearnNow support site at http://support.learnnowllc.com.
Most questions and issues can be resolved with the information found on
this site. If not, you can create a ticket through the support site to
request additional assistance from a LearnDevNow support specialist.
How do I renew
my access? What is the cost?
Your subscription
(including sample code, online courseware, hands-on lab exercises or
additional technology libraries if applicable)
will automatically renew. When you purchase your LearnDevNow
Library, you lock in your renewal rate -- so even if the price increases
during your access period, you are guaranteed to never pay more than your
original subscription rate as long as you keep your account active. If your subscription lapses, you must pay the current subscription rate to reactivate your account.
Can my
friends/coworkers use my LearnDevNow Library?
Unless you purchase mulitiple user licenses, your library comes with a single-user license. This license
is non-transferable and the learning can only be used by you. However,
your friends and coworkers can purchase their own LearnDevNow Library subscription at the same low price by visiting
our Web site.
Are
there any restrictions when accessing the content from outside North
America?
There are no
restrictions on international usage. As long as you meet the minimum
system requirements below, you should not have any access
or quality issues.
What
are the system requirements?
•
Microsoft®
Windows®
XP
Service Pack 2 or higher, Windows®
Vista, or
Windows®
7
•
Adobe
Acrobat 9.0 or higher
http://www.adobe.com/products/acrobat/readstep2.html
•
Microsoft
Silverlight 3
•
Microsoft
Internet Explorer 6 or higher
•
Microsoft
Media Player 10 or higher
http://www.microsoft.com/windows/windowsmedia/download/
•
Supported
video drivers and codecs
•
Supported
sound card and drivers
How
do I cancel my subscription?
You may cancel
your subscription at any time by notifying us in writing at info@learnnowllc.com.
If you choose to cancel within the first 10 calendar days of your
subscription,
we will refund your money in full and access to your LearnDevNow library
will terminate immediately. If you wish to cancel your subscription
after the first 10 days, please take note of the following:
Annual
Subscription: Your annual fee will be stopped and
you will retain access to your LearnDevNow library for the remainder of
your prepaid subscription period. You may cancel your annual
subscription in writing up to (3) calendar days after your automatic renewal date
and you will receive a full refund of the renewal subscription fee.
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